Your privacy matters to us. This Privacy Policy explains exactly what personal data baji65 collects, why we collect it, how it is stored and used, and what rights you have over your own information at every stage of your relationship with the platform.
Before reading the full policy, here are the six principles that shape how baji65 approaches data privacy. These are not aspirations — they are operational commitments built into every process on the platform.
baji65 collects personal data only for specific, legitimate purposes. We do not collect data speculatively or in bulk. Every category of data collected has a defined, documented reason — and that data is not repurposed for unrelated functions without fresh consent or a lawful basis.
We collect only what is necessary. If a piece of data is not required to operate the platform, process a payment, verify your identity, or comply with a legal obligation, baji65 does not request it. This applies to registration forms, verification processes, and all support interactions.
Player data is protected by 256-bit SSL encryption in transit and stored in secured server environments. Access to personal data within the baji65 organisation is restricted on a strict need-to-know basis. Security practices are reviewed regularly and updated to reflect evolving standards.
baji65 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. Data is only shared with third parties where strictly necessary to deliver the service — such as payment processors and identity verification providers — and under binding data processing agreements.
You have meaningful rights over your personal data, including the right to access, correct, and in certain circumstances delete the data we hold about you. baji65 processes data rights requests promptly and without creating barriers to exercising those rights.
baji65 does not retain personal data indefinitely. Each category of data is assigned a retention period based on operational need, legal obligation, or both. When data reaches the end of its retention period and there is no ongoing legal requirement to keep it, it is securely deleted or anonymised.
1.1 baji65 is an online gambling and sports betting platform serving registered players in Bangladesh. In operating this platform, we necessarily collect and process certain personal data about our players. We take this responsibility seriously and are committed to handling your data transparently, securely, and in accordance with the principles set out in this Policy.
1.2 This Policy applies to all personal data collected by baji65 through: the platform website and mobile interface; the account registration and verification process; the cashier and payment processing system; communications with customer support; promotional participation; and any other interaction a player has with the baji65 platform.
1.3 We encourage you to read this Policy in full. If you have questions about any provision, please contact the baji65 support team before registering an account or making a deposit. Contact details are provided in section 13 of this Policy.
2.1 baji65 collects the following categories of personal data:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number, passport number | Age and identity verification; fraud prevention |
| Contact Data | Email address, mobile phone number, city/district of residence | Account communication; support; promotional notifications (with consent) |
| Financial Data | bKash / Nagad / Rocket / bank account identifiers, transaction amounts, deposit and withdrawal history | Payment processing; anti-money laundering checks; withdrawal verification |
| Account Data | Username, account balance, betting history, game history, bonus status, session logs | Platform operation; responsible gaming monitoring; dispute resolution |
| Technical Data | IP address, device type, browser type and version, operating system, time zone | Security monitoring; fraud detection; platform optimisation |
| Usage Data | Pages visited, games played, session duration, click paths, referral source | Product improvement; personalisation; analytics |
| Communications Data | Live chat transcripts, email correspondence, support ticket content | Support resolution; quality assurance; dispute records |
2.2 baji65 does not collect sensitive personal data such as biometric data, racial or ethnic origin, religious beliefs, or health information, unless specifically required for an age verification or legal compliance process — in which case the collection and use will be separately notified to you at the time.
3.1 Directly from you: The majority of personal data baji65 holds is provided directly by you during the registration process, when completing account verification, when making deposits or withdrawals, or when contacting customer support.
3.2 Automatically: When you access and use the baji65 platform, we automatically collect certain technical and usage data via cookies, server logs, and similar tracking technologies. This includes IP address, device identifiers, browser characteristics, and session behaviour data. Please refer to section 7 of this Policy for full details on cookies and tracking.
3.3 From third parties: baji65 may receive data about you from third-party identity verification providers, payment processors, and fraud prevention services engaged to support the operation of the platform. In each case, the third party is contractually required to have a lawful basis for sharing that data with us.
3.4 From publicly available sources: In limited circumstances connected with fraud prevention or anti-money laundering checks, baji65 may cross-reference information you have provided against publicly available records or databases.
4.1 baji65 processes your personal data under the following legal bases:
4.2 Where processing is based on consent, you have the right to withdraw that consent at any time by contacting support or updating your communication preferences in account settings. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
5.1 baji65 uses the personal data it collects for the following purposes:
5.2 baji65 does not use automated decision-making or profiling in a manner that produces legal or similarly significant effects on individual players, except where this is expressly required for responsible gaming intervention or fraud prevention purposes.
6.1 baji65 does not sell, rent, or commercially trade your personal data. We share personal data with third parties only in the following circumstances:
6.2 All third parties with whom baji65 shares personal data are required to process that data only for the specified purpose, to maintain appropriate security standards, and to comply with applicable data protection obligations. baji65 does not permit third-party processors to use your data for their own marketing purposes.
7.1 baji65 uses cookies and similar tracking technologies (including web beacons and pixel tags) on its platform for the following purposes:
7.2 baji65 does not use third-party advertising cookies or serve targeted advertising through the platform. Your browsing behaviour on baji65 is not shared with external advertising networks.
7.3 Most web browsers allow you to control cookie settings through the browser preferences menu. Disabling non-essential cookies will not prevent you from using the core features of the baji65 platform, though some personalisation features may be affected.
8.1 baji65 implements a layered security architecture to protect player data, including:
8.2 While baji65 takes all reasonable and practicable steps to protect your personal data, no system is completely immune to security risk. In the event of a data security incident that affects your personal data in a materially harmful way, baji65 will notify affected players through the registered contact details on file.
8.3 You play an important role in keeping your own account secure. You must maintain a strong, unique password for your baji65 account, never share your login credentials with any other person, and contact support immediately if you suspect your account has been accessed without your authorisation.
9.1 baji65 retains personal data only for as long as it is necessary to fulfil the purpose for which it was collected, or for as long as required by applicable legal or regulatory obligations — whichever is longer.
9.2 The following general retention periods apply:
| Data Category | Standard Retention Period | Basis |
|---|---|---|
| Identity and verification documents | 5 years from account closure | Anti-money laundering legal obligation |
| Financial transaction records | 5 years from transaction date | Financial record-keeping obligation |
| Betting and game history | 3 years from account closure | Dispute resolution; responsible gaming |
| Customer support records | 3 years from last interaction | Quality assurance; dispute records |
| Technical and usage data | 12 months from collection | Security and analytics (legitimate interests) |
| Marketing consent records | Until consent is withdrawn | Consent-based processing |
9.3 Upon expiry of the applicable retention period, personal data is securely deleted or permanently anonymised so that it can no longer be associated with any individual player.
10.1 As a player registered with baji65, you have the following rights with respect to your personal data. To exercise any of these rights, please contact the baji65 support team using the contact details provided in section 13.
You have the right to request a copy of the personal data baji65 holds about you. We will provide this within a reasonable timeframe from your verified request.
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You may update certain data directly in your account settings.
In certain circumstances, you may request that baji65 delete the personal data we hold about you. This right is subject to overriding legal retention obligations described in section 9.
You may request that baji65 restrict its processing of your data in certain circumstances — for example, while a dispute about data accuracy is being resolved.
Where processing is based on your consent or a contract, you may request a copy of your data in a structured, machine-readable format for transfer to another service provider.
Where processing is based on your consent — such as receiving promotional communications — you may withdraw that consent at any time without affecting prior processing.
10.2 baji65 will respond to all data rights requests within a reasonable period. We may need to verify your identity before processing a request. In certain cases, we may be unable to fulfil a request in full due to overriding legal obligations — in which case we will explain the reasons for any limitation in our response.
11.1 The baji65 platform is strictly intended for adults aged 18 and above. baji65 does not knowingly collect personal data from individuals under the age of 18. If we become aware that personal data has been collected from a person under 18 — whether through registration, payment, or any other means — we will immediately suspend the relevant account, delete the associated data, and take all appropriate steps to prevent further access.
11.2 If you are a parent or guardian and believe that a person under your care has registered with baji65, please contact the support team immediately via live chat or email. We will investigate and act on all such reports as a matter of priority.
11.3 baji65 employs automated and manual age verification measures as part of the registration and account verification process to prevent underage access to the platform. These measures include document-based age verification and cross-referencing of declared date of birth against identity documents.
12.1 baji65 reserves the right to update or amend this Privacy Policy at any time. When changes are made, the "Last Updated" date at the top of this document will be revised to reflect the date of the most recent amendment. Where changes are material — meaning they significantly affect how we use your data or your rights over it — baji65 will notify registered players via the contact details on file before the changes take effect.
12.2 Non-material changes, such as typographical corrections or clarifications that do not alter the substance of the Policy, may be made without prior notice. Your continued use of the baji65 platform after any amendment constitutes acceptance of the updated Policy. If you do not accept the revised Policy, you should close your account in accordance with the account closure procedure set out in the baji65 Terms & Conditions.
12.3 We encourage you to review this Privacy Policy periodically. Archived versions of previous Policy editions are available upon request from the baji65 support team.
13.1 If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by baji65, please contact the data support team through any of the following channels:
13.2 When submitting a data rights request, please include your registered username and a description of your request. We may ask for additional information to verify your identity before processing the request.
13.3 For concerns related to responsible gaming and how your account activity data is used in that context, please visit the Responsible Gaming page for dedicated guidance.
Now that you know how we protect your data, dive into everything baji65 has to offer — from live cricket betting and slots to our full casino experience.